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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
We do not refund money back.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your warranty or replacement will be processed, within a certain amount of days as advised by the manufacturer.
Late or missing refunds
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com or call us at 0728333220.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at firstname.lastname@example.org and send your item to Bazaar Plaza 4th Floor.
If the item was marked as a gift when purchased and shipped directly to you, you’d receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to Bazaar Plaza 4th Floor.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at email@example.com / 0728333220 for questions related to refunds and returns.