- Effective Date: July 1, 2025
Business Name: Realmer Technology
Contact: 0728333220 | Email: info@realmer.co.ke
By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. General
These terms govern the sale of products and services from Realmer Technology to the customer.
We reserve the right to update or modify these terms at any time without prior notice.
2. Orders and Payments
All orders are subject to availability and confirmation.
Prices are listed in Kenyan Shillings and are inclusive of VAT where applicable.
We accept payments via M-Pesa, bank transfers, and cash on delivery (within Nairobi).
Realmer Technology reserves the right to cancel or refuse any order at our discretion.
3. Shipping and Delivery
We offer same-day delivery within Nairobi and 1–3 business days for other regions.
Delivery times are estimates and not guaranteed.
Shipping fees are non-refundable unless the return is due to an error on our part.
4. Returns and Refunds
Items may be returned within 7 days if unused and in original packaging. Please refer to our Refund and Returns Policy for detailed conditions.
5. Product Warranty
All products come with a standard manufacturer’s warranty. Warranty claims must be accompanied by a valid receipt and will be handled according to the manufacturer’s terms.
6. Intellectual Property
All website content, including images, text, logos, and graphics, is the property of Realmer Technology and may not be used or reproduced without written permission.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for how we collect and use personal data.
8. Limitation of Liability
Realmer Technology is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or services.
9. Governing Law
These Terms and Conditions are governed by the laws of Kenya.
Any disputes will be handled by Kenyan legal procedures.
If you have any questions or concerns about these terms, please contact us at 0728333220 or info@realmer.co.ke.